AML Policy
Last updated: August 18, 2026. We do not freeze funds or transactions unless a valid law-enforcement or court order requires it.
1. Purpose
This policy explains how swp.gg (“we”) treats anti-money-laundering (AML) and related legal process for our custodial crypto payment gateway. Merchants must use the platform only for lawful activity.
2. Scope
Applies to merchant accounts, API invoices, hosted checkout, static-address deposits, converts, withdrawals, and related ledger credits.
3. No freeze without a legal order
We do not freeze, hold, seize, or otherwise block customer funds or transactions on our own initiative, and we do not apply discretionary “AML holds” in the ordinary course of business.
We only freeze, hold, or restrict an account, balance, or transaction when we receive a valid order or other compulsory legal process from a court, law-enforcement agency, or other competent authority that legally requires us to do so.
Until such an order is received, deposits, invoice credits, converts, and withdrawals proceed according to the product (on-chain confirmation, fees, and your account settings).
4. Cooperation with authorities
If we are served with a lawful order or compulsory process, we may:
- Freeze or restrict the specific funds, account, or transaction identified
- Preserve and produce records that the order requires (within legal limits)
- Notify you when the law allows us to do so
We do not volunteer customer funds to third parties, and we do not freeze “just in case” without that legal process.
5. Merchant obligations
By using swp.gg you agree to:
- Use the service only for lawful commercial activity
- Not facilitate fraud, sanctions evasion, or other illegal proceeds
- Keep contact details accurate so we can reach you if legal process arrives
Optional shop name, URL, and logos are checkout branding only (see Privacy Policy). They are not a KYC file and are not required to use the gateway.
6. Records
We keep transaction identifiers, addresses, amounts, and account records needed to operate the ledger and, if required, to respond to a valid legal order.
7. Contact
Legal-process / compliance: [email protected]. Related: Privacy, Terms, Compliance.